About Us

Company Profile

Renew Psychology and Rehabilitation is a leading edge Toowoomba based psychology and rehabilitation company that provides real world treatment for individuals and businesses seeking effective and efficient psychological interventions.

We have a strong interest in PTSD and trauma intervention, adjustment to injury counselling, positive behaviour support planning, career counselling and transitioning to new work environments. We offer treatment in a “grass roots, no nonsense” framework that is outcome focused and offers real world solutions that empowers the individual to self-manage and take control of their future.

Our Head Office is located in the beautiful city of Toowoomba, well regarded as the gateway to the mineral enriched Surat Basin. The surrounding area of the Darling Downs is dotted with vibrant communities rich with a variety of industries.

Our Background

Renew Psychology and Rehabilitation is an Australian workplace injury and rehabilitation company with a strong professional interest in effective and efficient return to work treatments and psychological care.

Our company is committed to delivering customised clinical expertise, enabling individuals and organisations to partner to achieve sustainable workplace outcomes that are measurable and enduring. This is possible through the provision of quality and experienced service provision. Our outcomes speak for themselves.

In 2017, Renew launched a new disability arm to the company. Renew is now a registered NDIS provider across a range of services. At Renew we are committed to provide the same quality service provision across the disability arm as we have within the rehabilitation space for the past 11 years.

Our Expertise

Jason Toombs

Jason Toombs - PTSD/Trauma Specialist

B (App Sci) Psychology, Grad Diploma Psychology, Certified EMDR Practitioner, Certified Hypnosis Practitioner, MAPS, STAP Accredited Supervisor

Director and Principal Psychologist, Jason Toombs, is a well regarded Toowoomba local with over 25 years experience as a Psychologist.

Jason commenced his working life as a carpenter/joiner, which has proved invaluable in working with clients today. Jason has extensive experience across both public and private organisations.

In addition to being a registered Psychologist, he has specialist training in occupational and rehabilitation psychology and assessment and treatment of clinical disorders. He has a special interest in the treatment of PTSD and trauma and is often consulted by emergency services personnel, orthopedic surgeons, general practitioners and insurance personnel for his expertise in this area.

Jason has an extensive tool box that is geared towards overcoming barriers and maximising potential.

Jason is well known as a fierce advocate for people’s rights and needs and someone who goes the extra mile to facilitate real outcomes.

Michelle Toombs

Michelle Toombs - Behaviour Support Practitioner

B.A. (Behavioural Science), GradDip Education (Teaching)

Director and Behaviour Change Specialist, Michelle Toombs, joined the Renew team in 2017. Michelle has 25 years’ experience working with both adults and children with disabilities.

Michelle has managed community agencies including an open employment service for people with disabilities, and adult day service, and an in-home support service.

Michelle has also worked with students with disabilities in educational settings, assisting them to transition from school to post-school options, as well as, working with students and their families to be able to engage with school communities, curriculum opportunities and community supports. Facilitating access to and engagement with real life opportunities for people with disabilities has been Michelle’s life’s work and passion.

Emma Tippins

Emma Tippins - Provisional Psychologist

BPsych, GradDip Teaching

Emma relocated from Far North Queensland in 2015 where she completed her Bachelor of Psychology studies. Whilst in Cairns, Emma worked with young girls, assisting a program around body image and hygiene.

Emma has previously worked in both disability and mental health sector, working with both adults and children. Emma has spent the last 3 years working in community mental health supporting adults with psychosocial disabilities to achieve their goals with employment and training as well as providing opportunities to socialise and maintain their mental health supports. Emma focuses strongly on building positive professional relationships with all clients and promotes a person centred approach to her work.  

Jolene Healy

Jolene Healy - Practice Manager


Jolene joins us with over 25 years’ experience in administration and customer service roles. She graduated many many years ago with a Bachelor of Business from QUT, and has gravitated towards roles that are people focused.

She prides herself on being approachable, supportive and responsive to client’s needs. Please feel free to contact her if you have any questions or concerns, she is always happy to help!

Leanne Jago

Leanne Jago - Behaviour Support Practitioner

BPsych, BCouns

Leanne was born and bred on the Darling Downs and brings over 20 years’ experience in various customer service roles within the Toowoomba region to Renew Psychology and Rehabilitation.

While she was studying her Diploma in Community and Development, she discovered her true passion for psychology and counselling and has recently completed her dual degree in Psychology and Counselling from USQ. She has also completed the Positive Practices in Behavioural Support program through the Institute for Applied Behaviour Analysis and is a registered NDIS Behaviour Support Practitioner.

Leanne has a passion for mixed media art and is working towards her goal of incorporating art therapy into future practice.

Amanda Green

Amanda Green - Behaviour Support Practitioner

Community Services Dip

Amanda is our first Renew Team member based in Central Queensland!

She joins us with over 5 years of experience from within the Disability Sector as a NDIS Support Coordinator, Local Area Coordinator and as a regional manager for a Disability Employment and Rehabilitation organisation. Amanda has completed a Diploma of Community Services and is currently completing her Bachelor of Psychological Science. She has also completed Positive Practices in Behavioural Support with the Institute of Applied Behaviour Analysis, in addition to Positive Behaviour Support for Individuals Living with Disability.

Amanda is passionate about supporting our participants to live their best lives and have a voice. She knows she will be able to achieve this by being part of the Renew team, which allows so many participants in Central Queensland to have the hands-on support they need. Amanda is a strong advocate for Behaviour support as she has seen so many ways it can increase capacity and enrich all aspects of the lives of our participant’s and their supports.

Most importantly, she is a mother, sister, and family member of loved ones with disabilities and brings with her a wealth of knowledge, empathy, humour, and life experience.

Ashley Hayes

Ashley Hayes - Behavioural Support Practioner


Ashley was raised on the sunny Gold Coast and has recently relocated to Toowoomba to further develop her knowledge and skills in the behaviour management field.

She has completed her Bachelor in Psychological Science with an intense focus in Autism Spectrum Disorder and other developmental conditions. Ashley has previously worked in early education and both the mental health and disability sectors. She has spent the last 3 years working in the field of ASD, in addition to being a member of the founding team of an Australian Autism camp, assisting children to develop positive behaviours and relationships. Ashley has a strong passion for client outcomes and building and maintaining positive relationships.

She loves the ocean and at any chance, you will find her out in the surf.

Karen Hockey

Karen Hockey - Reception/Administration Officer

Community Services Dip

Karen joins our Renew Team with an abundance of administrative and customer service experience. She has a Diploma in Community Services and has worked within non-profits and with people with disabilities as a Senior Disability Support worker. 

She grew up on the Gold Coast and relocated to Toowoomba in 2016 and enjoys exploring the great outdoors! Karen is very responsive to our client’s needs and is always willing to assist with enquiries.

Regina Entwistle

Regina Entwistle - Therapy Assistant

Regina developed an interest in psychology while watching her younger brother blossom under the guidance of allied health professionals. She is currently finishing her double degree in Psychology and History at USQ. She has relished the opportunity to develop practical skills in the psychology field and make a positive contribution to our client’s journeys.

Regina enjoys learning new languages, playing her guitar, drums and cooking her favourite Filipino foods.

Renew Psychology & Rehabilitation
Renew Psychology & Rehabilitation
268 Margaret Street Toowoomba [email protected]
(07) 4659 9133
Renew Psychology & Rehabilitation